Privacy Policy

M&S Hosting Solutions ("we", "us") respects your privacy. This policy explains what personal information we collect, why we collect it, and the choices you have. We handle personal information in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

This is a draft for client review.Bracketed items must be confirmed by M&S Hosting Solutions before this page goes live.

What we collect

When you contact us through a form on this site, we collect:

• Your name and email address
• The message and any details you choose to include (such as a property of interest or travel dates)
• Whether you opted in to receive marketing emails

We do not take payments on this site, so we do not collect payment or financial information.

Why we collect it

We use your information to:

• Respond to your enquiry and arrange a stay
• Send you marketing emails, only if you opted in (you can unsubscribe at any time)
• Keep records of our correspondence with you

How it is stored and who can see it

Your information is stored securely and is accessible only to Madeline and Samuel Jean-Louis. We use the following trusted service providers to operate this site:

• Supabase — stores your enquiry (hosted in Canada)
• Resend — sends our email replies and notifications
• Tawk.to — powers the live chat widget, if you use it
• Vercel — hosts this website

We do not sell your personal information. We keep your information for [retention period to confirm] and then delete it.

Your choices

You can, at any time:

• Ask what information we hold about you
• Ask us to correct or delete it
• Unsubscribe from marketing emails using the link in any email, or by contacting us

Contact us

For any privacy question or request, email info.mshostingsolutions@gmail.com or call (905) 922-6538.